FAQs

Got questions about the RocketPay® virtual wallet? Check out these frequently asked questions.

 
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How to setup a RocketPay Wallet

Check the "Remember me" box on the checkout page to join RocketPay and to make future purchases from this site or other RocketPay® enabled sites faster, easier and securely.

 

 

 
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How To Make A Purchase?

Make purchases from any RocketPay® enabled site just by clicking "submit info" - your credit card info is already filled in for you.

 
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Can I Use RocketPay On All My Devices?

You can make RocketPay purchases using your personal computer, tablet or mobile phone. To make future purchases with RocketPay® on a different device, just enter your email address and RocketPay® will send a secure verification code - then simply enter your code.

 
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How to Get Your Secure Code?

If you are making a RocketPay® purchase from a different device, simply enter your email address. Your RocketPay® account is linked to your email and a secure code will be sent to your email. Make sure to check your spam folder if you do not see the email.

 

 
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Updating RocketPay Credit Card

Choose to use a different card or update your credit card by simply clicking on the Card Number section at checkout and RocketPay® will update your card on file.

 

 
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Do You Share My Card Information?

We only share limited information with merchants you choose to make purchases from. Purchases with RocketPay® are submitted securely and directly to the merchant's acquiring banks so you don't have to worry about security

 

 

 

 

 

 
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How To Get Help With RocketPay 

Getting help is simple - just ask! Help is at your fingertips.